Privacy Policy
Last Updated: June 18, 2026
99¢ VPN ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website 99centvpn.com (the "Site") and use our VPN service (the "Service").
1. Information We Collect
Account Information
When you create an account or make a purchase, we collect:
- Email address
- First and last name (optional)
- Password (hashed — we never store plaintext passwords)
Payment Information
We do not store your full credit card, debit card, or bank account details. Payments are processed securely by our third-party payment partners:
- Stripe — Stripe Privacy Policy
- PayPal — PayPal Privacy Policy
We receive a payment confirmation, subscription status, and a customer ID from these providers. We do not see or store your full payment method details.
VPN Usage — Strict No-Log Policy
We do not log or store:
- Your originating IP address
- Websites you visit or services you access while connected to our VPN
- DNS queries made through our service
- Content of your internet traffic
- Timestamps or duration of VPN sessions
- Bandwidth or data transfer volume
We only track how many active clients are on each server to ensure service quality. This count is anonymous and not linked to specific users.
Website Analytics
We use Google Analytics to understand how visitors use our Site. Google Analytics collects anonymized information such as:
- Pages visited
- Time spent on pages
- Browser type and operating system
- Approximate geographic location (city/country level)
No personally identifiable information is collected by Google Analytics on our behalf. You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.
2. How We Use Your Information
We use the limited information we collect to:
- Create and manage your account
- Process payments and manage subscriptions
- Send transactional emails (welcome, billing, service updates)
- Respond to support requests
- Monitor and improve service performance and uptime
- Comply with legal obligations
3. Cookies
Our Site uses cookies for essential functionality, including:
- Authentication sessions (keeping you logged into your dashboard)
- Security (CSRF protection)
- Cloudflare content delivery and security
- Google Analytics tracking (with anonymized IP addresses)
You can disable cookies in your browser settings, though this may affect Site functionality.
4. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share information only in these limited circumstances:
- Service Providers: With payment processors and email providers solely as needed to operate the Service.
- Legal Compliance: If required by law, court order, or governmental regulation. In jurisdictions where we operate, we will challenge any request we believe to be overbroad or unlawful.
- Business Transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Data Security
We implement industry-standard security measures to protect your information:
- Passwords are hashed using bcrypt — never stored in plaintext
- All Site traffic is encrypted via HTTPS/TLS
- WireGuard VPN uses state-of-the-art cryptographic protocols (Curve25519, ChaCha20, Poly1305)
- VPN private keys are encrypted at rest using AES-128-CBC via Fernet
- Database access is restricted and credentials are managed via DigitalOcean's secure infrastructure
6. Data Retention
We retain your account information for as long as your account is active. If you cancel your subscription:
- Your WireGuard configurations are immediately revoked and deleted within 30 days
- Account and billing records are retained as needed for tax and legal compliance
- You may request deletion of your account data by contacting us at [email protected]
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate data
- Request deletion of your data
- Object to or restrict processing of your data
- Data portability
To exercise any of these rights, email us at [email protected]. We will respond within 30 days.
8. Third-Party Links
Our Site may contain links to third-party websites (such as WireGuard, Stripe, and PayPal). We are not responsible for the privacy practices or content of those sites. Please review their privacy policies independently.
9. Children's Privacy
Our Service is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.
10. International Data Transfers
Our servers are located in the United States and other jurisdictions. If you access our Service from outside the United States, your information may be transferred to and processed in the United States. By using our Service, you consent to this transfer.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email and/or by posting a notice on our Site. Continued use of the Service after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions about this Privacy Policy or our data practices:
- Email: [email protected]
- Website: https://99centvpn.com